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What Our Customers Say
"Excellent service. Justin was extremely helpful and regularly kept me updated about delivery. Ordered 4 patio sets from them and each of them has been straightforward to assemble. No missing hardware and easy to interpret instructions was a pleasant surprise. I will be funneling more people to them."
​Greg McDonnell, 2024
"I feel lucky to find my patio furniture directly from Think Patio, and it’s cheaper than buying from elsewhere! The Beaumont 6-Piece High Table Conversation Set is beautifully crafted and it stays appealing all year round, with or without cushions. I love it."
Eric Yang, 2024
"This is my second review and I can’t say enough at how happy we are with this beautiful conversation set. We are spending more time outdoors. Even our cat loves it. I highly recommend Think Patio!"
"After much communication with awesome Justin ( he is a very patient guy, lol) we decided on Innesbrook 7.2 because we could buy 2 sets to combine and make this gorgeous giant sectional for our very big family! We LOVE it! The quality is great and the customer service amazing… thank you Think Patio!"
Joanna B, 2024
"In 2024, we bought the Malibu sectional set while Think patio was at Toronto Home Show. This is a 5 out of 5 product! We are really happy with the colour and how comfortable the cushions are. It was easy to set up as well. I had a couple of questions and Peter or Justin were just a phone call away. Thanks so much for the great service!"
Geri Bailey, 2025
"We recently purchased this Oakmont patio set and Solar lighted umbrella from Think Patio and we couldn't be happier with our purchase. It adds elegance and comfort to our backyard. Their furniture is high quality and the cushions feel very comfy. The umbrella was easy to set up, tilt, and love the lights at night. We were very pleased by the excellent service that Think Patio team has provided. The items were delivered just in time for our weekend party event. We couldn't be grateful for the prompt response and the fast delivery. Highly recommend Think Patio for your outdoor furniture needs. Professional service, quick turnaround and reasonably priced. Thank you for the excellent service Justin & Jeff!"
Racquel Lim, 2024
"We had been planning to revamp our deck, but couldn't find the right set. Came across Think Patio , which is located a short drive from us. They had exactly what we wanted and the quality is awesome. Justin was extremely helpful and patient with us and went beyond the level of customer support we would receive from Big Box stores. We are so happy we went with Think Patio and would recommend them to everyone. Prices are great , but the service is even better and so is the quality of the product. Instructions were easy to follow and no missing pieces. Thank you Justin and Think Patio."
Mark Onischke, 2024
"If you are looking to complete your patio, Think Patio! We had been looking for outdoor furniture and came to their place. Peter and Justin were absolutely great to deal with. They explained the product, and answered all our questions. We purchased the River Brook set. Justin worked really hard to get us everything we wanted. We put it in place and when we sat on it, we felt like we were in a resort. It is great quality, and again, what a pleasure dealing with Justin and his team. Now, whenever there is something we want for our outdoor living, we will definitely ...Think Patio!"
Robert Metcalfe, 2024
"This is my second review and I can’t say enough at how happy we are with this beautiful conversation set. We are spending more time outdoors. Even our cat loves it. I highly recommend Think Patio!"
"The furniture set I purchased is beautiful. After speaking with Justin from Think Patio I would suggest buying direct from Think Patio as I had issues with tracking and shipping with the third party vendor. Love the furniture, I will purchase direct if I am ever in need of more furniture."
Chantelle Daynard, 2025
"Great quality furniture. Easy to put together. All the holes lined up. Fast delivery."
Steve & Allison, 2025
"Great Muskoka chairs at a great price! Arrived next day and very easy to assemble."
Mike Salvatore, 2025
"Very fast shipping from Kitchener to London. Buying online sight unseen these were exactly what I wanted. Nicely packaged. Cute little hardware package, overkill on the one time use allen key handle. Only 8 pieces to assemble as the back and seat are already assembled. I switched out the hardware for my own, strictly a personal choice. Easily assembled by one person, 2 people would be even better. Love the Lake Louise Blue color, easy assembly, great price
WOULD BUY AGAIN"
Jack DaBear, 2025
Purchased Traditional Resin Wood Adirondack in Lake Louise Blue
"This summer I decided I wanted a brand new, much bigger deck. I took my time when looking for the right patio set to go on my new deck, and I'm glad I did, because the one I picked has been incredible. I ordered the Innesbrook 8 Piece Conversation Set in navy. The first surprise I received was that not only did I get the navy cushion covers, but I also got the tan ones. I love that if we decide to change our style, we can change the covers. The main reason I'm writing this review though is because of the amazing customer service. I'm not lying when I say that 3 weeks after purchasing my set, my dog decided to eat 1 of the cushions. This is completely unlike her but I was so upset because I had no idea how I'd fix it. I emailed Think Patio and asked them how to purchase a new cushion and Justin emailed me back promptly. Less than a week later, my set is complete again. (I'm just waiting on my deck to be completed and I'll have the most beautiful outdoor oasis)
I highly recommend this company. The patio set is so comfortable and the customer service is exceptional!"
Pamila Kew, 2025
"Good product. Good people. Great price!"
Dr DF Ross, 2025
"Now that we’ve had the set for a few weeks I am happy to review and I can say that we really love our set. We took a bit of a risk buying online, but wanted to support a Canadian company. The experience was smooth and we received regular updates about the order. The quality is great and I am pleased with what we got for the price. We already had a fire table, so got the coffee table to save a bit, but still have options. However, I would have liked end tables instead. Otherwise we love i!"
Marc Wyton, 2025
"Very comfortable chairs that were fairly easy to put together. They’re a nice addition to our property. These are our sunset viewing chairs. Good communication from the company, too."
James Kall, 2025
"Quality products. Trustworthy and caring sales staff. I bought a patio set during the September blow out sale and was very satisfied. They sell to big box stores and sometimes they post extra stock online and you can make an appointment to come see it in their warehouse."
Veesta Mavandadi, 2024
"These guys are 100% the real deal ! Bought a set at the CNE this year, they delivered right on time. Patio furniture is exactly what we saw and very good quality for the price. Would absolutely recommend Think Patio and would buy from then again without hesitation!"
Rob Tanner, 2024
"FOR EVERY DOLLAR SPENT AT A LOCAL BUSINESS, ABOUT $0.80 STAYS IN THE COMMUNITY. #shoplocal
After a 3-year search for a new patio set, I was completely fixed on Think Patio's Innesbrook and Chambers Bay Collections. I had a special case and decided to contact Think Patio directly to facilitate my purchase. I received my new Think Patio set earlier today. While it is still boxed (unopened), I couldn't wait to share this initial review about Think Patio's exceptional customer service, professionalism, efficiency, patience and attention to detail. I am so proud of this Canadian business. So far, they exceeded my expectations in every category - by demonstrating good old school customer service. Thank you Think Patio! It was an absolute pleasure working with Peter and Justin on my transaction. In summary, one word. Wow!"
Karlene Mcllwain, 2024
"Met up with the Think Patio team at the Toronto National Home Show. We were very impressed with their customer service and product knowledge. Think Patio is a regular supplier of outdoor furniture to big box stores, so you know you are getting good quality product. We are very happy with our purchase. THANK YOU THINK PATIO!!"
Samuel Bouabane, 2024
"Saw the Think Patio display at the home show and we were impressed with their product. My wife and I we’re looking for a patio set and we were given a very competitive price. Justin was very helpful and knowledgeable in our selection. It is now set up and we are enjoying it."
Domenic Isidori, 2024
"Excellent service. Quality of the furniture is excellent and looks like it will last. I can’t say enough good things about the service I received. Thanks so much for going above and beyond."
George Hannoush, 2024
"We had been shopping for patio furniture for a while but didn't want to spend an arm and a leg on the set and then we came across Think Patio through one of the big box stores and decided to go to their site directly!
They had many different options to choose from, but we went with the Chambers Bay collection 8.1 with rectangular fire table and are very happy with the product so far! Everything was already pre-assembled in boxes and the only thing we had to put together was the fire table. The chairs are all sturdy and the cushions and their covers are of good quality!
The customer service from Justin and team was awesome! They called me to set-up a prompt delivery day and time and told me about a back order on some cushion covers but gave me options and status updates along the way which was great!
Will recommend Think Patio to family and friends and for any future outdoor patio furniture! Great to support a local, Canadian company as well!"
John Oliveira, 2024
"We have had a Innesbrook Collection 8.1 Patio Conversation Set for 5 years and loved it, and this summer wanted to replace the cushion covers. Although they weren’t available on the site, when I contacted think patio they promptly arranged for replacement covers at a reasonable price. They arrived quickly, fit perfectly as expected, and our set looks brand new. Very happy with the product and the customer service."
Mary D, 2024
"I bought a Nexgrill 3 burner griddle from Think Patio and it’s amazing! Nic told us they are the manufacturers rep and that they mainly sell these BBQs at Home Depot and Rona. They even gave us a better price then the big box stores! Amazing price and service."
Jason Connelly, 2024
"Great experience! We recently bought the Malibu sectional. Arrived well packaged and assembled. Yay! The customer service was fantastic. Great suggestions and excellent value! Thank you Justin!"
Sharon Olmstead, 2024
"We met with the Think Patio team at the Homeshow this year, to be fair there was ALOT of patio set companies there, and my husband and I were most impressed by them. Not only with customer service and care, but their products are great quality, beautiful and we were left sold after the homeshow. We purchased the Chelsea set and are very excited to get it all set up in our new home in June. Delivery was easy with them and pricing was very fair. Highly recommend them!"
Veronica D, 2024
"After plenty of research and shopping around, we settled on Think Patio's Innesbrook Collection and we couldn't be happier with our decision. You get tremendous value with this patio set as you get a lot of pieces for the price, especially when it's on sale! Shipping was surprisingly quick and there wasn't much assembly involved either.
The wicker finish is elegant and the quality of foam used in the cushions is great. We ordered the espresso set with grey cushions and the colour combination is fantastic. The espresso is quite dark and can pass as black which is exactly what I was hoping for! The fire table that comes with the set is amazing and a great size. Everything is made using aluminum framing making the furniture light and easy to maneuver. Warranty is 3 years which is more then most other patio furniture companies.
A couple of things to note are (1) If you order any cushion colour aside from tan, the covers are delivered seperately requiring you to put them on yourself. (2) The brackets that attach the modular sectional pieces together are not as tight so anticipate some give in the sectional pieces as people sit on them. Having said that, I found these to be minor enough to not effect my overall satisfaction.
What I must call out is the excellent customer service I received from the folks at Think Patio throughout the buying process. Not only did I receive prompt shipping updates, I had reached out with inquiries and they were quick to respond to each and every single question. You can tell they are passionate about customer service and satisifaction. In today's day and age, this level of service is unfortunately rare! Thanks to this, I will definitely be a repeat customer.
Buy with confidence! You won't be dissppointed. This company stands behind their products and cares about their customers!"
Husein Jivajee, 2024
"We were first introduced to Think Patio at the CNE in Toronto, where Peter was very informative and helpful. Overall, great communication and customer service from the staff - they were also able to honour the patio umbrella pricing at the warehouse for us, which is appreciated."
Shabana Zafar, 2024
"We purchased a Think Patio lounge, chairs and propane burner table. We love the furniture but unfortunately the burner on the table would not stay lit. I contacted Nicholas a customer service ,and after asking to see a video of the problem, promptly sent us a replacement. Top notch customer service!!! Highly recommend."
Shawn Maley, 2025
"We bought our set a month ago and so far couldn’t be happier. Justin was terrific to purchase from and the delivery was great. No pictures as due to the time of year the fireplace is still in the box and the furniture is on our deck covered up but it all appears to be all intact and looking forward to putting it to good use next spring. We have recommended Think Patio to our friends and will continue to do so."
Barb Hawe, 2025
"We had an amazing experience with Think Patio! Justin was very quick to respond to all of our inquiries. When we went to pick up the Lakeview 5-Piece Sectional Set, Jeff and Nic were so incredibly helpful. The large box would not fit in our car so they unboxed the set and managed to fit all the pieces into our Camry. Amazing! At home, putting it together was super easy! It looks great on our balcony and it’s so comfy! We love it. Highly recommend. Thank you so much!!!"
Deanna Shapiro, 2025
"We purchased our patio furniture during the annual warehouse sale. The furniture is great and the customer service was amazing too! We advised the staff that we had lived across the street and that we’d have to come back later with a bigger vehicle to pick up the furniture. Instead, the employee offered to drive it over in the company pick up truck, and delivered the furniture to our home for free. We really appreciated the great customer service"
Harkaran Ghag, 2025
"I saw Think Patio at the CNE in 2024 their product knowledge and their pricing was unmatched. The sales associate asked me if I wanted the products now or if I could wait till spring of 2025. I said I could wait so I didn’t have to store all this patio furniture in my garage. The sales associate was very accommodating. they had a great promotion. They reached out during the winter to see if I needed any other products. The price that I received was something I could not pass over I bought even more product from them. They kept me up-to-date as when the products would be dropped off, they have been nothing but accommodating professional and I really appreciate that. I wouldn’t buy my patio furniture anywhere else."
Aaron Zurkowsky-Simpson, 2025
"I bought a patio set from Think Patio over a year ago and recently realized that one cushion cover from the second set they included was missing. I reached out, not expecting much after so much time had passed. But, there customer service was outstanding. They quickly sent the missing cover without any hassle. It's rare to see that kind of support a year after a purchase! The set has held up great, and now I am even more impressed. I highly recommend Think Patio for both quality and customer service. I will definitely recommend them to my friends and family."
Marlene Heath, 2025
"Nothing but great things to say about Think Patio. Outdoor set is fantastic. Price is great. You get tremendous value for what you pay. Service is top notch. Had a small manufacturer defect on the burner of the tire table. Sent them a video and without hesitation they agreed to replace it and even had an employee drop it off at my house the next day!"
Dave Baggio, 2025
"From prompt and polite customer service replies, to timely delivery, to receipt of the correct furniture/parts in perfect condition the first time, I can't recommend Think Patio enough. We are very happy with our new Innesbrook Collection 7.4. It is solid and comfortable, and with its quality materials, we trust it will stand the test of time."
Ali P, 2025
"We are extremely happy with our purchase from Think Patio. We bought the Deer Ridge 4 piece set with the fire table. Justin was a huge help in the selection process and delivery was quick. The quality of the furniture is excellent, we love the extra thick cushions and the set is so comfortable. Fire table was easy to put together and works great. We would highly recommend Think Patio."
Nancy Kearns, 2025
"Last summer I purchased a large patio set from them and this year I ordered some replacement cushion covers. They were a pleasure to deal with and even when there was a miscommunication on my order (on my part) they were quick to assist and rectify. Would recommend to anyone looking for patio furniture."
Ryan Prefontaine, 2025
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